Photoshop CC failed to install at 42% Exit Code: 6 issue – wont install [SOLVED]

Having problems installing Photoshop CC or Adobe CC products? Getting Exit Code: 6? Already have Microsoft Visual C++ Redistributables installed? There’s an easy fix/solution to the error:

<PRE>Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: ————————————– Summary ————————————– – 0 fatal error(s), 4 error(s) ———– Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ———– ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750 ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at “C:\Users\USERNAME\AppData\Local\Temp\{76F0E76C-636C-4863-9CEB-8BA53F19602F}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe”, or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website – www.microsoft.com ———– Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} ———– ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at “C:\Users\USERNAME\AppData\Local\Temp\{76F0E76C-636C-4863-9CEB-8BA53F19602F}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe”, or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website – www.microsoft.com ————————————————————————————- </PRE>

  1. Quit adobe products and make sure the downloader isย not running
  2. Open the windows menu and type “%TEMP%
  3. hit enter
  4. This will open your temp folder
  5. Delete the contents of the temp folder (some wont’ delete as they are open/in-use that’s ok)
  6. Re-open the Adobe CC installer
  7. The apps should now be marked as “Update”
  8. Click update
  9. They will take a minute then be marked as “Up to date”

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