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Google Drive: Trying to connect. To edit offline, turn on offline sync when you reconnect.

V5V51 min readGoogle

Having issues with Google Drive constantly disconnecting you in Chrome? Error message: “Trying to connect. To edit offline, turn on offline sync when you reconnect”

This issue was encountered on a PC running Windows 10 64bit and Google Chrome (happens in the 32-bit and 64-bit versions). It doesn’t appear to happen in Firefox.

Cause: Kaspersky SSL Scanning (although it may still be an issue in Chrome as it doesn’t happen with other browsers and will likely be fixed by one of the parties soon)

Solution: Disable Kaspersky 2015 Encrypted Connection Scanning. Settings > Additional > Network > Disable encrypted connection scanning. NOTE: even if you disable Kaspersky via the temporary disable feature Google Docs still doesn’t work you have to turn off Encrypted Connection Scanning as it’s obviously always running even when Kaspersky is temporarily stopped (another bug as turning Kaspersky off should disable this).