Google Drive: Trying to connect. To edit offline, turn on offline sync when you reconnect.

Having issues with Google Drive constantly disconnecting you in Chrome? Error message: “Trying to connect. To edit offline, turn on offline sync when you reconnect”

This issue was encountered on a PC running Windows 10 64bit and Google Chrome (happens in the 32-bit and 64-bit versions). It doesn’t appear to happen in Firefox.

Cause: Kaspersky SSL Scanning (although it may still be an issue in Chrome as it doesn’t happen with other browsers and will likely be fixed by one of the parties soon)

Solution: Disable Kaspersky 2015 Encrypted Connection Scanning. Settings > Additional > Network > Disable encrypted connection scanning. NOTE: even if you disable Kaspersky via the temporary disable feature Google Docs still doesn’t work you have to turn off Encrypted Connection Scanning as it’s obviously always running even when Kaspersky is temporarily stopped (another bug as turning Kaspersky off should disable this).

Comments

  1. By Edson

    Reply

  2. By Faruk

    Reply

  3. By Maya

    Reply

  4. By a@b.com

    Reply

  5. By psx

    Reply

  6. By Sam

    Reply

  7. By josephbarcelon

    Reply

  8. By NS

    Reply

  9. By Diego

    Reply

  10. By Adam

    Reply

  11. Reply

  12. By Ottavio

    Reply

  13. By Oleg

    Reply

  14. By mike

    Reply

  15. Reply

  16. By Mi

    Reply

  17. By MOHAMED

    Reply

  18. By oliviefs

    Reply

  19. By Mark

    Reply

    • Reply

  20. Reply

  21. Reply

  22. By simon

    Reply

  23. By Jayant

    Reply

  24. By Jayant

    Reply

  25. By Will

    Reply

  26. Reply

  27. By Micro

    Reply

  28. By Dave S

    Reply

  29. By michael jan haase

    Reply

  30. Reply

  31. By David Begg

    Reply

  32. By Vasil

    Reply

  33. By Dickson Smith

    Reply

  34. By ankur

    Reply

  35. By Ev

    Reply

Leave a Reply